Your Path to Improved Hearing
At Novus Health, we pride ourselves on delivering the highest quality care and solutions from our team of trained and certified experts. You can expect outstanding care and support from your first interaction with us.
We are committed to a personalised approach to hearing care, always doing what is right for every patient, for the right reasons, and at the right time. This means we will only recommend a solution you need.
Our approach goes beyond providing the tools for better hearing. We also offer ongoing support, care, and rehabilitation to ensure you get the most out of your hearing solution. Our focus is on empowering our patients through education, allowing you to take control of your hearing health to enhance your quality of life.
I began working for Novus Health in 2017 as an Assistant Technical Officer – repairing, maintaining stock and gaining an insight into the mechanics, features and benefits of modern digital hearing aids. In 2018, I was given a chance to study at Queen Margaret University in Edinburgh to become a qualified audiologist. I qualified in 2020 and became responsible for training new employees in Novus Health skills, values and patient care. In 2022, I was promoted to Head of Adult Hearing Loss Services and have been developing our services to meet (and exceed) the demands of our many thousands of local NHS patients.
I am studying towards my Hearing Aid Dispensing Diploma at Queen Margaret University whilst delivering clinics as an Associate Audiologist at Novus Health. Being able to help others communicate effectively was the main reason I wanted to become an audiologist, and providing a successful outcome for individuals and families brings me a great level of satisfaction.
I have recently joined Novus Health as a Trainee Hearing Care Assistant. I have previously worked in adult social care with a Diploma in Health and Social Care. I am excited to continue my development, complete my qualifications and gain experience to further my knowledge. I am looking forward to becoming a qualified HCA in the near future.
To aid me in my current role at Novus Health as a Hearing Aid Technician, I recently completed a course in otoscopy and impression taking. Having already achieved a Level 3 Qualification in Health and Social Care, I will be studying at Queen Margaret University for DipHE Hearing Aid Audiology. The progression in my career to a Trainee Adult Audiologist is very exciting, and I have further plans to complete a wax removal course.
I graduated from De Montfort University in 2018 with a BSc in Audiology. Before joining Novus in 2019, I worked all around Yorkshire as an Audiologist in Rotherham, Ossett and Harrogate, as well as further afield working in Prince Philip Hospital, Wales. I enjoy all aspects of Audiology, but I have a special interest in the more complex hearing loss cases as I enjoy the challenge and the reward of providing all patients with better hearing, no matter how complex. As well as working with NHS patients, I’ve also had the opportunity to hold private clinics for Novus Hearing.
I began working as an Apprentice Hearing Care Assistant with Novus Health in 2023. I studied Dental Care in college and also have a Diploma in Health and Social Care. I look forward to learning from my colleagues and gaining valuable experience about the role and responsibilities of the HCA position
I qualified as a hearing aid dispenser from Anglia Ruskin University in 2020, gaining a qualification in Microsuction Wax Removal the same year. I joined Novus Health in 2023. Audiology is a great career and it appealed to me for its patient-centred approach; something Novus Health is passionate about. I enjoy building a rapport with patients, seeing their hearing aid journey from the beginning, and supporting them along the way to ensure they get the best from their hearing aids. I’m excited by the development and training opportunities which will allow my clinical skills to keep growing to provide the best care possible to all our patients.
Having completed a BSc Honours Degree in Hearing Sciences (Audiology), I have a strong passion for providing the best possible service, ensuring I deliver patient-centred care, an approach I endeavour to maintain and enhance in my profession. I believe that care should be provided by holistically assessing and managing a patient, with the patient’s needs at the forefront. I continuously seek professional development to improve my knowledge and provide the best care where possible. My interests include Vestibular Health and Tinnitus management.